We're proud to provide the kind of customer service people describe as "from a bygone era." Every question gets a reply. Every issue gets resolved. And if something ever goes wrong — which is rare — we'll act quickly, take ownership, and put it right without hesitation.
Exceptional service, from a company that cares
Life is challenging enough without worrying whether a company will let you down or sell you short. We understand what it’s like to trust someone with something irreplaceable — and we take that responsibility seriously.
Our promise is simple: We'll treat your photos — and you — with the same care, honesty and attention to detail we'd want for our own family memories.
A different kind of service
Our founder's word
“We know what trust feels like when it's earned. That's the kind of business we run.”
- Ed Padmore, Founder, Vintage Photo Lab
Best wishes,
